Quick Answer: What Happens If Seller Never Ships Item Shopee?

Does Shopee accept GCash?

Shopee users, rejoice.

You can now enjoy easy, seamless online shopping with GCash on Shopee – just select the ‘GCash’ payment option and enter your number to pay for all your favorite items..

Can a seller cancel an order on Shopee?

Step 1: You can cancel an order by going to Me tab, then go to My Shop. Step 2: Go to My Sales and choose an order you wanted to cancel. Step 3: Tap “Cancel Order” at the bottom of the Order Details page. Step 4: Choose a reason for cancellation and tap “Submit”.

How does Shopee seller get paid?

Orders can be completed by the buyer when they confirm that they have received the product by clicking on “Order Received” or once Shopee Guarantee period ends. The payment will then be released to your Seller Wallet and will be released to your bank account through automated / manual withdrawal.

How do I report a seller to a Shopee?

You can report someone or a product by going to their profile page and tapping on “Report this User” from the drop-down menu at the top right hand corner.

Does Shopee take commission?

The transaction fee applies to all sellers, while commission fee is only applied to Shopee Mall sellers. The commission fee is calculated as 3 – 5% of the product listing price minus any seller-borne vouchers and price discounts.

What happens if seller never ships item eBay?

If you didn’t get your item, you’re covered under eBay Money Back Guarantee. If your item hasn’t arrived, you’re protected by the eBay Money Back Guarantee and can ask the seller for a refund. … Some sellers may also be able to send you out a replacement item, if they have one.

Can I cancel an online order before delivery?

Under the Consumer Contracts Regulations, you have the right to cancel an online order as soon as you place it or from 14 days after you receive it. As part of these regulations, you should get a refund within 14 days of the retailer receiving the goods or you giving evidence that you’ve returned them.

Can I get my money back from Shopee?

Your refund will be processed immediately after your Return/Refund or Cancellation Request Case has been approved. *Checkout article: “What is ShopeePay?” for more information. If you pay using credit / debit card, your payment will be released back to your card in 7-14 working days.

What if the seller doesn’t ship on Shopee?

If your order was shipped out and not yet delivered within the expected delivery date, for Paid orders with an expiring Shopee Guarantee period, tap on “Extend Shopee Guarantee” on the Order Details page and Shopee will hold the payment for 3 more days.

What happens if seller doesn’t respond to return request Shopee?

If the seller did not receive the return parcel from the buyer, the seller can raise a dispute in Shopee by tapping the ‘Dispute to Shopee’ button. … Step 3: Once you have raised a Dispute to Shopee, select the appropriate “Dispute Reason”, add a few words to explain the dispute, and tap “Submit”.

Is Shopee pay safe?

ShopeePay is an alternative payment option for purchases on Shopee. … The platform guarantees security for this digital payment as it is officially registered with the Bangko Sentral ng Pilipinas (BSP). As an e-wallet, it also enables the users to top up and withdraw.

How do I cancel an already shipped order?

Orders that have already been shipped cannot be canceled. If a cancellation request is submitted at this point, the seller should contact the buyer and inform him that the item has already been shipped. The buyer has the option to return the item for a refund. Find out all the details about returns and refunds here.

How do I cancel an order on Shopee if I already paid?

Buyers can only request for cancellation once for every order….When a paid order is cancelled, we will automatically process the refund back to your mode of payment.You may cancel your order by tapping on “Cancel Order” in Order Detail page.Choose a cancellation reason.Tap on confirm to proceed with the cancellation.

How many times can I extend Shopee guarantee?

Buyers are allowed a one-time, 3-day extension of the Shopee Guarantee period if they have yet to receive their orders.

How do I request a refund from Shopee?

Follow these steps to request for Return/Refund: Step 1: Go to Me, then tap the To Ship/To Receive button under My Purchases. Step 2: Tap the item that you wish to return. Step 3: Tap “Return/Refund” at the bottom of the page.